Shipping policy

Orders are typically checked and packed within 5 business days.
If an item is out of stock, we will notify you via email.
U.S. orders generally arrive within 7–15 business days after shipment, depending on your location.

Orders are typically checked and packed within 5 business days.
If an item is out of stock, we will notify you via email.
Most international orders are delivered within 7–28 business days from the date of shipment, depending on the destination.

Note: Shipping rates for remote or less accessible regions will be calculated and displayed at checkout based on logistics and distance.

We currently cover all customs duties and fees for orders shipped to the following countries:

USA, Germany, France, UK, Canada, Italy, Australia, Spain, Israel, Mexico, New Zealand, and Hong Kong.

We will make every effort to avoid customs charges. However, if customs duties, taxes, or import fees are imposed, they are the customer's responsibility.
Customs regulations require us to declare the value of your order on the package.
LushBeads LIMITED is not responsible for undelivered packages where the recipient refuses to pay customs taxes or duties.

We are unable to refund or replace any packages that are marked as delivered by the courier.
It is your responsibility to ensure your shipping address is accurate and secure.
We cannot issue refunds for orders lost or undelivered due to:
- Incorrect, incomplete, or insecure addresses
- Failure to retrieve your package from your local post office
If an order is returned to us due to an address issue, it can be re-shipped once received, but will incur a re-shipping fee.
If you discover incorrect order or address details, contact us immediately at

MessoreCousin3931@outlook.com

with your order number and updated information before your order is shipped.

In rare cases, the customer may be required to collect the package from a local post office.
No refunds will be issued if the customer refuses or fails to collect the package.
We are unable to replace or refund any packages refused by the recipient, as packages will not be returned to our overseas warehouse.

If you no longer wish to keep your items, please contact our support team at

MessoreCousin3931@outlook.com to submit a return request.

Trade Name: LushBeads LIMITED
Phone Number: 208-493-6324
Email: MessoreCousin3931@outlook.com
Physical Address: 80 Godnow Road, Crowle, Scunthorpe DN17 4EE, United Kingdom